Add Tracking Info button is not working

  • Resolved robocomp00

    (@robocomp00)


    11 months, 3 weeks ago

    Hello, I have updated the plugin. But in the new version the Add Tracking Info button is not working when click on the button. That means no option is coming for fill tracking information.

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  • Plugin Author gaurav1092

    (@gaurav1092)

    Hello,
    I’m sorry to hear you’re experiencing this issue. It sounds like a plugin or theme conflict. To identify the root of the problem, please follow these troubleshooting steps. Make sure to back up your site before you begin:

    1. Switch to a Default Theme: Activate a standard WordPress theme (e.g., Twenty Twenty-One ). Does the issue persist?
    2. Deactivate All Plugins: Disable all plugins and see if the issue resolves.
    3. Identify the Offending Plugin: Reactivate plugins one-by-one, checking for the issue each time. This will pinpoint the conflicting plugin.

    Thanks

Viewing 1 replies (of 1 total)
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