Add to wishlist not showing up for selected products

  • wildaeco

    (@wildaeco)


    4 months ago

    Hi,

    We have just noticed that Add to wishlist icon is not showing up only for two of our products.

    Here: wilda.eco/shop-all/ the wishlist icon on the image is not initilized only for two black colour ( Trousers Sodermalm Nero and Blazer Norrmalm Nero) products. When I edit this page and the specific posts and change the post query to show another product in that place, the heart shows up again, so this is not related to this element settings but to the specific products.

    I have checked already if it is not a caching issue (cached turnd off) and it also happens so in frontend editing.

    We have 20 products in the store and several category pages as the one listed and it happens always that these two specific products do not have the add to wishlist heart icon.

    When I check the source code of the page it looks like the wishlist is not initilized for these products as there is div class= add-to-wishlist-overlay icon-badge but nothing more, it is empty.

    On the wocoomerce default shop page, it is however working for all products: wilda.eco/explore/.

    The Show “Add to wishlist” in loop is switched on.

    When I go to Preview mode for the React Components, then all products also on the wilda.eco/shop-all/ have the add to wishlist icons working.

    Could it be so that the loop is somehow not initialized for these two specific products?

    Best regards,

    Adam

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello Adam,
    thanks for contacting us!

    I’ve been checking your site but I can’t find the reason for what’s happening, so I recommend you run the following tests to see if you can find any clues at any point:

    • update the plugin, WC and WP to the latest version.
    • change to a default WP theme like 2024.
    • leave only WC and our plugin active, and activate your plugins in batches until you find the one that conflicts.

    Could you check it, please?

    Best regards.

    Thread Starter wildaeco

    (@wildaeco)

    Hi Juan,

    Thank you for your reply.

    I have done what you asked for in a staging environment. All plugins, besides the one associated with my Uncode Theme, are deactivated. There is no change; the bug for the two products is still there: https://6a164adf.cfolks.pl/shop-all/

    I tried to change the theme, but it crashed the site, so I had to test it on the Uncode theme. I can give you access to the staging if you want to test it yourself and try to help me. It is only connected with these two products. Changing the post product to another one solves the problem, similarly putting the problematic product in another post causes it in that post as well.

    I really tried to check it thoroughly, also the products themselves and their settings. Nothing helps.

    Plugin Support Juan Coronel

    (@juaancmendez)

    Hi there.

    Sorry, but due to forum policy you cannot give us access to your site.

    Regarding the theme issue, I recommend checking WooCommerce > Status > Logs for the error that appears, since if you deactivate all your plugins no error should appear when changing the theme.

    On the other hand, have you tried updating both products? What happens if you duplicate both products? It may be an alternative to do this, and if those duplicate products can then be added, you can keep them and delete the originals.

    Let us know.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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