Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Can you temporarily switch your theme to Storefront and disable all plugins except for WooCommerce to see if everything shows up properly? Also, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter arunjamwal555

    (@arunjamwal555)

    Only current theme is having issue with Woocommerce . https://box5180.temp.domains/~toronvd2/product/acuvue-vita-6-lenses/ like here nothing showing up

    System report

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://box5180.temp.domains/~toronvd2
    Site address (URL): https://box5180.temp.domains/~toronvd2
    WC Version: 5.1.0
    REST API Version: ? 5.1.0
    WC Blocks Version: ? 4.4.3
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.0.2
    Log Directory Writable: ?
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.16
    PHP Post Max Size: 516 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.75.0
    OpenSSL/1.1.1j
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.1.0
    WC Database Prefix: Upf_
    Total Database Size: 12.82MB
    Database Data Size: 10.82MB
    Database Index Size: 2.00MB
    Upf_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    Upf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    Upf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    Upf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    Upf_ctf_feed_locator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_options: Data: 3.02MB + Index: 0.08MB + Engine InnoDB
    Upf_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    Upf_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_postmeta: Data: 3.41MB + Index: 0.42MB + Engine InnoDB
    Upf_posts: Data: 3.33MB + Index: 0.22MB + Engine InnoDB
    Upf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    Upf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    Upf_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    Upf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    Upf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    Upf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    Upf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    Upf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    Upf_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 372
    custom_css: 1
    customize_changeset: 14
    elementor_library: 3
    nav_menu_item: 80
    oktilca_faqs: 51
    oktilca_service: 15
    oktilca_team: 16
    oktilca_testimonials: 3
    page: 34
    post: 46
    product: 91
    revision: 171
    wpcf7_contact_form: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (18) ###
    
    Bluehost: by Bluehost – 2.5.5
    Contact Form 7: by Takayuki Miyoshi – 5.4
    Creative Mail by Constant Contact: by Constant Contact – 1.3.3
    Custom Sidebars: by WebFactory Ltd – 3.31
    Custom Twitter Feeds: by Smash Balloon – 1.8
    Duplicate Page: by mndpsingh287 – 4.3
    Elementor: by Elementor.com – 3.1.4
    ElementsKit Lite: by Wpmet – 2.2.0
    PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.5.5
    Jetpack by WordPress.com: by Automattic – 9.5
    Oktilca Plugin: by Template Path – 1.0
    Show Current Template: by JOTAKI Taisuke – 0.4.4
    PayPal PLUS for WooCommerce: by Inpsyde GmbH – 2.2.1
    WooCommerce Shipping & Tax: by Automattic – 1.25.8
    WooCommerce: by Automattic – 5.1.0
    WordPress Importer: by wordpressdotorg – 0.7
    WP Fan Box Widget: by Team Startbit – 1.5
    WP File Manager: by mndpsingh287 – 7.1
    
    ### Inactive Plugins (1) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.9
    
    ### Dropin Plugins (2) ###
    
    db-error.php: db-error.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (2) ###
    
    Endurance Page Cache: by Mike Hansen – 2.0.6
    SSO: by Garth Mortensen
    Mike Hansen – 0.3
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #4242 - /shop/
    Cart: #4243 - /cart/
    Checkout: #4244 - /checkout/
    My account: #4245 - /my-account/
    Terms and conditions: #608 - /faq/
    
    ### Theme ###
    
    Name: Oktilca Child
    Version: 1.1
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Oktilca
    Parent Theme Version: 1.1
    Parent Theme Author URL: https://themeforest.net/user/tonatheme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: oktilca-child/woocommerce/archive-product.php
    oktilca-child/woocommerce/taxonomy-product-cat.php
    
    ### Action Scheduler ###
    
    Complete: 20
    Oldest: 2021-02-20 04:10:58 +0000
    Newest: 2021-03-10 07:57:38 +0000
    
    ### Status report information ###
    
    Generated at: 2021-03-15 09:14:29 +00:00
    
    Thread Starter arunjamwal555

    (@arunjamwal555)

    Please reply urgent

    Hi,

    Only current theme is having issue with Woocommerce.

    Does this mean the cart button and price show up when you switch your theme to Storefront? If so, the issue is related to the there you are using – in which case, we recommend reaching out to the theme developer directly for further support.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Add to cart,price etc not showing’ is closed to new replies.