Add to cart,price etc not showing
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No add to cart, price and nothing showing up even in the single product page
The page I need help with: [log in to see the link]
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Hello,
Can you temporarily switch your theme to Storefront and disable all plugins except for WooCommerce to see if everything shows up properly? Also, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Only current theme is having issue with Woocommerce . https://box5180.temp.domains/~toronvd2/product/acuvue-vita-6-lenses/ like here nothing showing up
System report
### WordPress Environment ### WordPress address (URL): https://box5180.temp.domains/~toronvd2 Site address (URL): https://box5180.temp.domains/~toronvd2 WC Version: 5.1.0 REST API Version: ? 5.1.0 WC Blocks Version: ? 4.4.3 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 2.0.2 Log Directory Writable: ? WP Version: 5.7 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.16 PHP Post Max Size: 516 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.75.0 OpenSSL/1.1.1j SUHOSIN Installed: – MySQL Version: 5.6.41-84.1 Max Upload Size: 512 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 5.1.0 WC Database Prefix: Upf_ Total Database Size: 12.82MB Database Data Size: 10.82MB Database Index Size: 2.00MB Upf_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB Upf_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB Upf_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB Upf_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB Upf_ctf_feed_locator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_options: Data: 3.02MB + Index: 0.08MB + Engine InnoDB Upf_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB Upf_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_postmeta: Data: 3.41MB + Index: 0.42MB + Engine InnoDB Upf_posts: Data: 3.33MB + Index: 0.22MB + Engine InnoDB Upf_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB Upf_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB Upf_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB Upf_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB Upf_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB Upf_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB Upf_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Upf_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Upf_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 372 custom_css: 1 customize_changeset: 14 elementor_library: 3 nav_menu_item: 80 oktilca_faqs: 51 oktilca_service: 15 oktilca_team: 16 oktilca_testimonials: 3 page: 34 post: 46 product: 91 revision: 171 wpcf7_contact_form: 4 ### Security ### Secure connection (HTTPS): ? Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ? ### Active Plugins (18) ### Bluehost: by Bluehost – 2.5.5 Contact Form 7: by Takayuki Miyoshi – 5.4 Creative Mail by Constant Contact: by Constant Contact – 1.3.3 Custom Sidebars: by WebFactory Ltd – 3.31 Custom Twitter Feeds: by Smash Balloon – 1.8 Duplicate Page: by mndpsingh287 – 4.3 Elementor: by Elementor.com – 3.1.4 ElementsKit Lite: by Wpmet – 2.2.0 PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): by WebToffee – 1.5.5 Jetpack by WordPress.com: by Automattic – 9.5 Oktilca Plugin: by Template Path – 1.0 Show Current Template: by JOTAKI Taisuke – 0.4.4 PayPal PLUS for WooCommerce: by Inpsyde GmbH – 2.2.1 WooCommerce Shipping & Tax: by Automattic – 1.25.8 WooCommerce: by Automattic – 5.1.0 WordPress Importer: by wordpressdotorg – 0.7 WP Fan Box Widget: by Team Startbit – 1.5 WP File Manager: by mndpsingh287 – 7.1 ### Inactive Plugins (1) ### Akismet Anti-Spam: by Automattic – 4.1.9 ### Dropin Plugins (2) ### db-error.php: db-error.php maintenance.php: maintenance.php ### Must Use Plugins (2) ### Endurance Page Cache: by Mike Hansen – 2.0.6 SSO: by Garth Mortensen Mike Hansen – 0.3 ### Settings ### API Enabled: – Force SSL: – Currency: CAD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #4242 - /shop/ Cart: #4243 - /cart/ Checkout: #4244 - /checkout/ My account: #4245 - /my-account/ Terms and conditions: #608 - /faq/ ### Theme ### Name: Oktilca Child Version: 1.1 Author URL: Child Theme: ? Parent Theme Name: Oktilca Parent Theme Version: 1.1 Parent Theme Author URL: https://themeforest.net/user/tonatheme WooCommerce Support: ? ### Templates ### Overrides: oktilca-child/woocommerce/archive-product.php oktilca-child/woocommerce/taxonomy-product-cat.php ### Action Scheduler ### Complete: 20 Oldest: 2021-02-20 04:10:58 +0000 Newest: 2021-03-10 07:57:38 +0000 ### Status report information ### Generated at: 2021-03-15 09:14:29 +00:00
Please reply urgent
Hi,
Only current theme is having issue with Woocommerce.
Does this mean the cart button and price show up when you switch your theme to Storefront? If so, the issue is related to the there you are using – in which case, we recommend reaching out to the theme developer directly for further support.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
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