add to cart url not working

Hi @ariseld,

I tested your site adding the item to the cart a few times and it worked for me.

Link to image: https://i.imgur.com/0aJRROY.png

It’s strange though that this is working for some users only! The issue could be likely caused by a conflict with your theme or with another plugin.

Read more about plugin and theme conflicts in our Self-Service Guide.

For more detailed instructions about conflict testing, check out this – How to test for plugin and theme conflicts.

You can also disable plugins without affecting your current site visitors using a plugin called Health Check & Troubleshooting.

Please let us know how that goes.

Sometimes, it is enough to have a custom snippet with a wrong variable name or some other typo, to mess everything up with the “add to cart” button. I had a snippet for the checkout page that had a typo and the “add to cart” stoped working.

hello! the same thing is happening to my site after the update, the add to cart button keeps refreshing the page without adding the product to cart and moving forward, i already disabled all plugins and tested with another theme and nothing changes, what can it be?

EXAMPLE PAGE

Hi @mesknot,

Please open a new thread for your issue. We’ll be happy to help from there. With regards to this, you’ll want to check out the WordPress Forum Frequently Asked Questions here.

Cheers.

hello! ok i will thank you!

Hi @ariseld,

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks.