Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @harun2024,

    Thank you for reaching out — we’re happy to help!

    I tried replicating the issue on my test site and it is working fine on my end.

    Could you please confirm if you are experiencing this issue with all products, or is it limited to a particular item or set of items? Have you recently installed any new or updated existing plugins that might affect cart operations? Could you provide information on any custom code added to your site that might interact with cart functionality?

    This is strange and could be is caused by a conflict with your theme or with another plugin. The best way to determine this is by?running a full conflict test.

    If you have caching plugins, make sure to purge the cache before trying the conflict test. Also, clear the cache on your hosting if you have any server-side caching. Here’s a guide on configuring caching plugins:?https://woocommerce.com/document/configuring-caching-plugins/.

    Please let us know how it goes!

    Thread Starter harun2024

    (@harun2024)

    Seems to happen regardless of product. Unfortunately this is a live site and I’m too busy selling and shipping my product to set up a test site right now. For now, I’ll simply not use this feature.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    I understand how frustrating this situation can be, especially when you’re busy managing a live site and focusing on selling and shipping your products. It’s completely reasonable to prioritize your business needs.

    However If you ever find the time or need assistance with this feature in the future. I would suggest you run the conflict test by following the instruction from the article suggest by my colleague.

    If your issue resolved after deactivating the plugin or with default theme. If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance.

    If you still face the same issue even after runing conflict test, You can create a new thread again and asked for further assistance.

    Thank you

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