• Hello,

    I have been setting this up with WooCommerce tracking but noticed no add to cart events were being triggered when testing.

    I tested on a simple product and it worked, but when I went to a variable product (most products are variable on this site) it doesn’t work.

    This is a simple product:

    https://vocalchef.com/product/chefs-og-apron/

    This is a variable product:

    https://vocalchef.com/product/chef-jacket-og/

    The site’s product pages are created with Beaver Builder/Beaver Themer but the fact it works on a simple product but not a variable is confusing.

    I don’t think these tools are modifying the buttons to an extent where they deviate from the WooCommerce standards.

    Any ideas what the difference is between these two products that prevents the variable product from tracking?

    Thanks

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  • Hi,

    I don’t have a solution, but the same problem.

    I don’t know what to do. A work around could be to send the add_to_cart event when the Form_submit with classes “cart grouped_form” which corresponds to a click on the add to cart button on a variable product.

    Moreover, the “view_item” event is not triggered on variable products too. It works on simple product.

    I don’t understand why there are these differences.

Viewing 1 replies (of 1 total)
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