Add to cart shows error for variation

  • Resolved equismate

    (@equismate)


    2 years, 2 months ago

    Error message:

    Have an error when adding this combo to the cart.

    But all product info has been provided accordingly for all variations which are shown correctly.

    What’s going wrong?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author HasThemes

    (@hasthemes)

    Hi @equismate

    We are sorry for the inconvenience. Would you please deactivate the plugin for a while and check if you are able to add the product to the cart? If the add-to cart doesn’t work it means there is any 3rd party plugin causing the issue.

    Please check after deactivating the Swatchly plugin. If the issue still persists, please create a support ticket on our website https://hasthemes.com/contact-us

    Thanks!

    Plugin Author HasThemes

    (@hasthemes)

    Hi,

    Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance,  please feel free to reopen this ticket at any time OR create a new ticket. 

    We’ll definitely help you with that.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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