• Resolved brian964

    (@brian964)


    Hi,

    After the customer fills in the fields and adds the product to the cart, the product page loads again with all the details he filled in earlier. How do I redirect the customer to the new product page instead (in case he wants to order the same product again with different details)?

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  • Plugin Support sebastianrybacki

    (@sebastianrybacki)

    Hi,

    Thank you for reaching out.

    The behavior you’re describing is the default functionality of the Flexible Product Fields plugin. The plugin is designed to reload the product page with the previously entered details, which is intentional and works as expected.

    However, I’ll add your suggestion to our ideas database for review by the development and product teams. If it turns out to be feasible and we decide to implement this feature in the future, I’ll make sure to inform you.

    Thanks again for your feedback!

    Best regards,

    Thread Starter brian964

    (@brian964)

    Thanks.

    Is there any code change I can do to disable this default functionality?

    Plugin Support sebastianrybacki

    (@sebastianrybacki)

    Hi,

    Thank you for your reply.

    Currently, there’s no simple code change that would completely disable this default functionality. The plugin is structured in a way that ensures the filled-in details are retained when the product is reloaded, and changing the redirection could potentially interfere with other core functionalities of the plugin.

    Redirecting the customer to a different page after adding the product to the cart might cause unexpected issues, such as incorrect display or loss of the configured data. Implementing this change would require significant modifications and thorough testing to ensure everything works as expected.

    However, we appreciate your feedback and will keep it in mind as a potential enhancement in future releases.

    Let me know if there’s anything else I can assist you with.

    Best regards,

    Plugin Support sebastianrybacki

    (@sebastianrybacki)

    Hello,

    I will go ahead and mark this thread as resolved for now. Our developers are aware of this request, and if it gets implemented in a future update, I will make sure to inform you.

    Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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