add to cart problem

You deactivate on the network, then go to site admin. If there is no plugins menu, you can enable it from network admin.

ok, managed to do that, but still no luck

Looking at cookies, cart page cookie is empty, but if you go back to product page there is a cookie. it’s not carrying over.

Are you sure there is not server varnish caching? This looks like exactly what would happen if varnish was enabled and not configured.

I’ve just checked with 123 reg, see below:

I’m afraid that the cookies issue that you are encountering is not caused by Varnish caching as our System Administrators have just confirmed that we do not use Varnish.

I’ve updated to 2.5.1 and the problem is still there

It won’t be fixed by a WooCommerce update because its not a WooCommerce bug.

I see you’re using cloud flare. Can you disable that?

Ok, sorry I didn’t realise that. I just disabled cloudflare and the issue is still there.

I’m still seeing a __cfduid cookie – thats what cloudflare uses.

I’ve paused cloudflare, looking at the other options, i can delete the site from the cloudflare account, or there are settings to switch off things separately. Im not that familiar with these settings, looking through, there is an option in the cache part called developmental mode which bypasses their cache system. Would turning that on be enough do you think?

Try it – that cookie shouldn’t be there if disabled.

The issue was still happening with developmental mode switched on, so I have deleted cloudflare completely. The cart problem is still there.

I had the same issue with v2.5. Please check your apache server logs. If you have SQL issue of table does not exist, just disable wooocommerce plugin then re-enable it, this will recreate the appropriate missing new SQL session tables.

Thanks nminkov, I’ve just checked the server logs and there are no errors showing, Im guessing this would show up in there and not the access log?

I had the same issue with v2.5. Please check your apache server logs. If you have SQL issue of table does not exist, just disable wooocommerce plugin then re-enable it, this will recreate the appropriate missing new SQL session tables.

This would be the case if it was broken for admin/logged in users too.

I’m not getting **any** cookies set. This is very odd, but indicative of server side caching (varnish or similar) but 123 claim this is not present.

See if you can find server errors logs and look for things such as ‘headers sent’ as this would prevent a cookie being set.

Also look in wp-config again for anything cookie related.

WooCommerce > System Status tells you if tables are missing.