• Resolved shafricom

    (@shafricom)


    Add to cart pop or modal not working. I used the catch-foodmania theme as the default operating on the latest WP Framework. I can not add item to basket talk more of the add-ons.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Hello @shafricom,

    Really sorry for the issues you are having.

    Can you share link to your site so that we can review and update you?

    Regards
    Nirmal

    Thread Starter shafricom

    (@shafricom)

    Thread Starter shafricom

    (@shafricom)

    Can you share your email so I can send you cpanel details and if not. The issue is not just CSS alone but the modal popping up.

    Delayed responses and no feed back on my request

    Add to cart pop or modal not working. I used the catch-foodmania theme as the default operating on the latest WP Framework. I can not add item to basket talk more of the add-ons.

    I was on chat support for few minutes, later there was no response from Sagar or any available person despite the status showing Online. I waited for over 8 hours without any response. I also made Twitter contact asides the WP Plugin Support page. Kindly assist in looking it this issue as it is very critical.

    When I minimized the zoom level of the browser, I could see the pop spooling process but the POP didn’t show up nor is the item added to cart.

    Thank you

    Thread Starter shafricom

    (@shafricom)

    IF YOU GUYS CAN NOT PROVIDE SUPPORT ON YOUR LISTED PRODUCTS, I WILL ADVISE YOU GO OFF MARKET. IMAGINE TAKING FOREVER TO RESPOND TO SUPPORT. DO YOU THINK PEOPLE WILL BE PLEASED TO PURCHASE YOUR PREMIUM PRODUCTS?

    Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Hello @shafricom,

    Really sorry for the issues you are having.

    We are having some problems at our end due to which we are not able to provide support at this point of time. I will check the issues you are having and update you.

    Regards
    Nirmal

    Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Hell @shafricom,

    You need to edit your page and set page template as full width and it should work.

    Hello Nirmal,

    I tried your plugin on Twenty Seventeen Theme as per your demo. But modal is not popup and item is not adding in order list. and There is no Full width page template in Twenty Seventeen theme.

    I am waiting for your reply as soon as possible.

    Thnaks,
    Mazhar

    Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    @mazharcatalyst, Can you please share your website URL?

    Hello Nirmal,

    Thanks for your reply. @sagarseth9

    Here I posted demo website link for your reference.

    https://prod.meltedsubs.com/food-items/

    Thanks,
    Mazhar

    Hello Nirmal,

    Popup issue resolved. It was working in Twenty Seventeen theme. It was not working on my own theme due to js conflict. but not it is working well on my own theme too.

    Thanks @sagarseth9

    Thanks,
    Mazhar

Viewing 10 replies - 1 through 10 (of 10 total)
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