• Good day to you, I hope you are well,

    I am having a strange problem with my “add to cart” button, specifically for products with many variations. When I try to “Add to cart” products with 45 variations, the following happens:A small loading screen pops up and never closes, I can close it but I don’t recieve any notification that my product was added to the cart. It doesn’t happen for my other products, just the ones with 45 variations.

    Here is a link to one of the products with that issue: https://www.laramello.com.br/produto/103/

    System status:

    
    ### WordPress Environment ###
    
    Home URL: https://www.laramello.com.br
    Site URL: https://www.laramello.com.br/wp
    WC Version: 2.6.9
    Log Directory Writable: ?
    WP Version: 4.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: pt_BR
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: ? 5.5.38 - Recomendamos PHP 5.6 como vers?o mínima. Veja: Como atualizar a vers?o do seu PHP
    PHP Post Max Size: 65 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.35.0
    OpenSSL/1.0.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.28
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Post Remoto: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 2.6.9
    : 
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?
    
    ### Active Plugins (17) ###
    
    Ultimate Addons for Visual Composer: por Brainstorm Force – 3.16.6
    Facebook Like Box: por Vinoj Cardoza – 2.8.8
    Formulário de contato 7: por Takayuki Miyoshi – 4.6
    Essential Grid: por ThemePunch – 2.1.0.1
    8theme Post Types: por 8theme – 1.0
    Google XML Sitemaps: por Arne Brachhold – 4.0.8
    Instagram Feed: por Smash Balloon – 1.4.8
    WPBakery Visual Composer: por Michael M - WPBakery.com – 4.12
    Master Slider Pro: por averta – 2.29.0
    Slider Revolution: por ThemePunch – 5.2.6
    Screets Live Chat: por Screets Team – 2.2.3
    Simple Custom CSS: por John Regan
    Danny Van Kooten – 3.3
    
    String Locator: por Clorith – 2.0.3
    Instagram Feed WD: por WebDorado – 1.1.17
    WooCommerce PagSeguro: por Claudio Sanches – 2.11.4
    WooCommerce: por WooThemes – 2.6.9
    YITH WooCommerce Wishlist: por YITHEMES – 2.0.16
    
    ### Settings ###
    
    Force SSL: –
    Currency: BRL (R$)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ?
    
    ### WC Pages ###
    
    Base da loja: #2418 - /loja/
    Carrinho: #2528 - /cart/
    Finalizar compra: #2420 - /finalizar-compra/
    Minha conta: #2421 - /minha-conta/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Classico - 8theme WordPress theme
    Version: 1.7.1
    Author URL: https://themeforest.net/user/8theme
    Child Theme: ? – Caso você esteja personalizando o WooCommerce em um tema pai que você n?o desenvolveu
    ent?o recomendamos utilizar um tema filho. Veja como criar um tema filho
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: classico/woocommerce/archive-product.php
    classico/woocommerce/cart/cart-empty.php
    classico/woocommerce/cart/cart.php
    classico/woocommerce/cart/cross-sells.php
    classico/woocommerce/cart/mini-cart.php
    classico/woocommerce/checkout/form-billing.php
    classico/woocommerce/checkout/form-checkout.php
    classico/woocommerce/checkout/form-shipping.php
    classico/woocommerce/content-product.php
    classico/woocommerce/content-product_cat.php
    classico/woocommerce/content-single-product.php
    classico/woocommerce/content-widget-product.php
    classico/woocommerce/global/breadcrumb.php
    classico/woocommerce/global/form-login.php
    classico/woocommerce/global/quantity-input.php
    classico/woocommerce/global/wrapper-end.php
    classico/woocommerce/global/wrapper-start.php
    classico/woocommerce/loop/add-to-cart.php
    classico/woocommerce/loop/loop-end.php
    classico/woocommerce/loop/loop-start.php
    classico/woocommerce/loop/no-products-found.php
    classico/woocommerce/loop/pagination.php
    classico/woocommerce/loop/sale-flash.php
    classico/woocommerce/myaccount/form-edit-address.php
    classico/woocommerce/myaccount/form-login.php
    classico/woocommerce/myaccount/my-orders.php
    classico/woocommerce/single-product/add-to-cart/simple.php
    classico/woocommerce/single-product/product-image.php
    classico/woocommerce/single-product/product-thumbnails.php
    classico/woocommerce/single-product/related.php
    classico/woocommerce/single-product/sale-flash.php
    classico/woocommerce/single-product/short-description.php
    classico/woocommerce/single-product/tabs/additional-information.php
    classico/woocommerce/single-product/tabs/description.php
    classico/woocommerce/single-product/tabs/tabs.php
    classico/woocommerce/single-product/up-sells.php
    classico/woocommerce/single-product-reviews.php
    classico/woocommerce/single-product.php
    
    

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Firebase is giving a console error. Sometimes one JavaScript error can affect other JavaScripts on the page. Deactivate or remove Firebase temporarily and test.

    Thread Starter mosufe

    (@mosufe)

    Hmm, I did try searching for it but I don’t really know how to deactivate it. Can you link me a tutorial or give me a step by step? Thanks!

    Try temporarily deactivating your Screets Live Chat plugin, then test the add-to-cart button.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Add to Cart not working properly’ is closed to new replies.