Add to cart Not Working (Keeps refreshing page)

  • Resolved Mesknot

    (@mesknot)


    3 years, 8 months ago

    Hello, after the update the link to “add to cart” in product pages stopped working, it just keeps refreshing the page, i already disabled all plugins and re-installed the theme and plugin and nothing changes, i tested it with other themes too and the same happens, here is the link for you to test: EXAMPLE ISSUE

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront AND disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter Mesknot

    (@mesknot)

    hello! i have already done that and the problem persists

    Thread Starter Mesknot

    (@mesknot)

    Hello! i figured it out, it seems to be a problem with the permalinks, i had to put them on simple mode, instead of custom to solve this, the problem is that now i don’t have custom permalinks, any ideas to solve this?

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @mesknot,

    Glad to hear that the add to cart button is now working correctly.

    Regarding the permalinks, as they are not a usual suspect in such cases, how had you set them up? Does the issue recur if you use a custom base like /shop/?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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