Add to cart not working

Hey,

I am working on a client site that uses woocommerce and divi. In the last 48hrs the add to cart button no longer works and no matter how many times you click to add it. If you then go visit the cart part it says its empty.
We deactivated all themes but Twenty Twenty 3 and deactivated all plugins apart from woocommerce but the problem still persists.

Status:

WordPress Environment

WordPress address (URL): https://herhairmyhead.co.uk
Site address (URL): https://herhairmyhead.co.uk
WC Version: 7.6.1
REST API Version: ? 7.6.1
WC Blocks Version: ? 9.8.5
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 8.1.18
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.7.41-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

Database

WC Database Version: 7.6.1
WC Database Prefix: VQHcKyNt
Total Database Size: 67.94MB
Database Data Size: 48.66MB
Database Index Size: 19.28MB
VQHcKyNtwoocommerce_sessions: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
VQHcKyNtwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
VQHcKyNtwoocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwoocommerce_order_itemmeta: Data: 0.31MB + Index: 0.28MB + Engine InnoDB
VQHcKyNtwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
VQHcKyNtwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtactionscheduler_actions: Data: 2.02MB + Index: 2.73MB + Engine InnoDB
VQHcKyNtactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtactionscheduler_logs: Data: 3.02MB + Index: 2.73MB + Engine InnoDB
VQHcKyNtce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtcommentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtcomments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
VQHcKyNtgla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtgla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
VQHcKyNtgla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtgla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtgla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtmailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtmailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtoptions: Data: 15.17MB + Index: 5.03MB + Engine InnoDB
VQHcKyNtpodlovesubscribebutton_button: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtpodlove_job: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtpodlove_modules_analyticsheartbeat_heartbeat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtpodlove_modules_logging_logtable: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtpostmeta: Data: 12.52MB + Index: 4.86MB + Engine InnoDB
VQHcKyNtposts: Data: 8.45MB + Index: 0.44MB + Engine InnoDB
VQHcKyNttermmeta: Data: 0.47MB + Index: 0.59MB + Engine InnoDB
VQHcKyNtterms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtterm_relationships: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
VQHcKyNtterm_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtum_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
VQHcKyNtusermeta: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
VQHcKyNtusers: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
VQHcKyNtwc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtwc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwc_order_product_lookup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
VQHcKyNtwc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
VQHcKyNtwc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtwc_product_attributes_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
VQHcKyNtwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwc_product_meta_lookup: Data: 0.14MB + Index: 0.33MB + Engine InnoDB
VQHcKyNtwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
VQHcKyNtwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtwoof_query_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtyoast_indexable: Data: 2.03MB + Index: 0.42MB + Engine InnoDB
VQHcKyNtyoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
VQHcKyNtyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
VQHcKyNtyoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
VQHcKyNtyoast_seo_links: Data: 1.42MB + Index: 0.28MB + Engine InnoDB
VQHcKyNtyoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 2606
custom_css: 1
et_body_layout: 2
et_footer_layout: 1
et_header_layout: 3
et_pb_layout: 5
et_template: 4
et_theme_builder: 1
fts: 1
mc4wp-form: 1
nav_menu_item: 24
oembed_cache: 7
page: 49
post: 32
product: 233
product_variation: 974
revision: 698
shop_coupon: 16
shop_order: 196
shop_order_refund: 34
um_directory: 1
um_form: 3
wp_global_styles: 1
wp_navigation: 1

Security

Secure connection (HTTPS): ?
Hide errors from visitors: ?

Active Plugins (28)

Akismet Anti-Spam: by Automattic – 5.1
Child Theme Generator: by Serafino Corriero – 2.2.7
Facebook for WooCommerce: by Facebook – 3.0.21
Feed Them Social - Page, Post, Video and Photo Galleries: by SlickRemix – 4.1.3
Google Listings and Ads: by WooCommerce – 2.4.4
Header and Footer Scripts: by Digital Liberation – 2.2.1
Health Check & Troubleshooting: by The www.remarpro.com community – 1.6.0
Klarna Order Management for WooCommerce: by klarna
krokedil – 1.7.1

Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 3.0.6

AI Powered Marketing: by Kliken – 1.2.0
Limit log in attempts reloaded: by Limit log in attempts reloaded – 2.25.16
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.4
Simple Banner: by Ryan Petersen – 2.15.1
Trustpilot-reviews: by Trustpilot – 2.5.914
Under Construction: by WebFactory Ltd – 3.97
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.3

W3 Total Cache: by BoldGrid – 2.3.1
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.8.2
Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.17
Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.20
WooCommerce Disability VAT Exemption: by WooCommerce – 1.5
WooCommerce Stripe Gateway: by WooCommerce – 7.3.0
Products Filter for WooCommerce: by realmag777 – 2.2.9.4
WooCommerce Shipping & Tax: by WooCommerce – 2.2.4
WooCommerce: by Automattic – 7.6.1
Yoast SEO: by Team Yoast – 20.6
WP Image Zoom PRO: by SilkyPress – 1.55

Inactive Plugins (2)

Antispam Bee: by pluginkollektiv – 2.11.3
Woocommerce Super Simple Tax Exemption: by Bobbie Wilson – 1.3

Dropin Plugins (1)

advanced-cache.php: advanced-cache.php

Must Use Plugins (2)

1&1 Product Subdomain: by 1&1 – 1.1.0
Health Check Troubleshooting Mode: by – 1.9.0

Settings

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #496 - /shop
Basket: #497 - /basket
Checkout: #498 - /checkout
My account: #499 - /my-account
Terms and conditions: #686 - /terms-of-service

Theme

Name: Divi
Version: 4.21.0
Author URL: https://www.elegantthemes.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

Templates

Overrides: /homepages/22/d700427909/htdocs/clickandbuilds/HerHairMyHead/wp-content/plugins/woo-variation-gallery/templates/product-images.php
/homepages/22/d700427909/htdocs/clickandbuilds/HerHairMyHead/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php

Klarna Payments Request Log

2023-02-19 23:51:14: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-15 22:41:21: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-12-15 05:21:15: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-12-15 05:21:12: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-12-15 05:21:11: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-12-15 05:21:11: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:28:45: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:28:31: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:28:28: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:28:27: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:28:27: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:25:56: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:25:53: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:25:52: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2022-11-25 13:25:52: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <h3>Klarna Countries</h3> <p>Production Countries: GB<br /> Test Countries: No countries selected</p> <h3>Admin</h3> <p>Enabled Features: activity-panels<br /> analytics<br /> coupons<br /> customer-effort-score-tracks<br /> import-products-task<br /> experimental-fashion-sample-products<br /> shipping-smart-defaults<br /> shipping-setting-tour<br /> homescreen<br /> marketing<br /> multichannel-marketing<br /> mobile-app-banner<br /> navigation<br /> onboarding<br /> onboarding-tasks<br /> remote-inbox-notifications<br /> remote-free-extensions<br /> payment-gateway-suggestions<br /> shipping-label-banner<br /> subscriptions<br /> store-alerts<br /> transient-notices<br /> woo-mobile-welcome<br /> wc-pay-promotion<br /> wc-pay-welcome-page</p> <p>Disabled Features: block-editor-feature-enabled<br /> minified-js<br /> new-product-management-experience<br /> product-variation-management<br /> settings</p> <p>Daily Cron: ? Next scheduled: 2023-05-02 19:13:24 +00:00<br /> Options: ?<br /> Notes: 56<br /> Onboarding: completed</p> <h3>Action Scheduler</h3> <p>Complete: 3,264<br /> Oldest: 2023-04-01 17:27:18 +0000<br /> Newest: 2023-05-02 16:27:32 +0000</p> <p>Failed: 2<br /> Oldest: 2022-07-03 19:32:53 +0000<br /> Newest: 2022-09-15 09:51:28 +0000</p> <p>Pending: 3<br /> Oldest: 2023-05-03 14:16:03 +0000<br /> Newest: 2023-05-03 15:21:59 +0000</p> <h3>Status report information</h3> <p>Generated at: 2023-05-02 17:24:00 +00:00<br /> `</p>

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