“Add to Cart” not working

  • Resolved Nate Hoffelder

    (@usersixsixsix)


    2 years ago

    I have a new site with what appears to be the usual WooCommerce problem with caches, but I have no cache on the site.

    What is happening is that when I am logged in, the “Add to Cart” button works. When I am not logged in, it doesn’t work. (This has been duplicated across several browsers and machines.)

    To the best of my knowledge, there is no cache on this site, or on its server. Also, I disabled everything but the one Woocommerce plugin and switched to the twenty twenty theme, and the problem persists.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @usersixsixsix

    Thanks for reaching out!

    I understand that the Add to Cart button is only displaying when a customer is logged in on your site, is that correct?

    I checked your site using MS Edge, Google Chrome, and Firefox and I can see the Add to Cart button on my end as seen in the screenshot below:

    Image Link: https://snipboard.io/I0DNpB.jpg

    Can you please confirm if I am accessing the right page here or better please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Thread Starter Nate Hoffelder

    (@usersixsixsix)

    I fixed it – the problem was a missing Woocommerce sessions table.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘“Add to Cart” not working’ is closed to new replies.