• Resolved pratiksha22

    (@pratiksha22)


    website speed is very good but add to cart and order placed button taking so much time to perform action

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey there, @pratiksha22! Thanks for contacting us. I’m happy to help you.

    I checked your website and I was able to see the issue you mentioned.

    I see that on your website the add to cart button redirects directly to the checkout page. Can you share how did you set this up?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter pratiksha22

    (@pratiksha22)

    Thanks sharing url here

    https://gist.github.com/sizenfit/ed1c217f7124735b22262078d10580b8

    fetal error logs not present

    Hey, @pratiksha22!

    I see you have outdated version of WooCommerce.

    We recommend keeping everything updated. Regularly updating plugins helps maintain your site’s security, performance, and compatibility while ensuring you benefit from the latest features and improvements.

    Please update WooCommerce along with the theme and any other plugin that has updates available and test if the issue persists.

    If it does, please share how you set up the add to cart redirect to the checkout page so we can assist you further.

    Looking forward to your reply.

    Have a wonderful day!

    anastas10s

    (@anastas10s)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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