Add to cart Firing pixel when product is viewed

Hi @robbie-the-mole

This is not the expected behavior and I apologize for any inconvenience caused.

When I tested your website, though, I didn’t notice the behavior you’re describing. I only saw the viewcontent and pageview event firing using Meta Pixel Helper.

Direct link: https://dsh.re/91829

However, this issue might be due to a conflict with another plugin or theme. To isolate the issue, I suggest disabling all other plugins and switching to a default theme like Storefront. If the issue is resolved, enable the plugins one by one to identify the conflicting one.

If the issue persists, please update the Facebook for WooCommerce plugin to the latest version. You may need to reconfigure the plugin settings if it’s already updated.

Let us know how it goes, and if you need further assistance, don’t hesitate to ask.

Now I have the woocomerce Facebook plug in turned off because of the behavior and only have Pixel Your Site Pro installed.

That is why you are not seeing the behavior mentioned

Hi @robbie-the-mole

I am glad to hear that the Pixel Your Site Pro plugin resolved your issue.

I wanted you to know that I attempted to replicate the issue on my testing site using the WooCommerce Facebook plugin, but everything seemed to work correctly.

By the way, if you decide to reactivate the WooCommerce Facebook plugin in the future and continue to experience the same issue, please let us know. We’re here to help.

For now, I’m going to mark this thread as resolved. However, if you have any other questions, feel free to start a new thread.

Thank you!