• Resolved boca jo

    (@boca-jo)


    I’m using the free version of the plugin and the WooCommerce Storefront theme. I have a standalone page that includes the WooCommerce “All Products” block. On that page, clicking Add to Cart gives the error “could not be added to the cart. Please enter a valid, positive number.” Add to Cart works great on the main store page and on the category pages, just not in the All Products block.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support dominikl65

    (@dominikl65)

    Hi,

    I would like to ask if this problem also occurs when you disable the Custom Price plugin? Additionally, I would ask you to send me a link to this page you are talking about (where the problem occurs) and a link to the shop page (directly – where there are no problems)

    Thread Starter boca jo

    (@boca-jo)

    Thank you for looking into this issue, @dominikl65. The problem does not occur when the plugin is disabled. It only occurs for products that have custom prices.

    My site is under development, but I disabled basic authentication site protection temporarily so you can view the pages in question. On the following pages, please look at the first product, Where Needed Most.

    Page where the where the problem occurs – it’s a regular WordPress page that includes the WooCommerce All Products block to display the product grid:
    https://worldleadgifts.com/all/

    Main shop page, which does not have the problem:
    https://worldleadgifts.com

    Once you’ve had a chance to look at these pages and/or replicate the issue on your own site, kindly let me know so I may re-enable authentication for my site.

    • This reply was modified 9 months, 3 weeks ago by boca jo.
    Thread Starter boca jo

    (@boca-jo)

    Hi again. I updated my site a bit since my reply 5 days ago. The issue still exists as described above, however the main shop page which does not have a problem has moved to
    https://worldleadgifts.com/gifts/

    The page exhibiting the problem is still
    https://worldleadgifts.com/all/

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    Sorry it’s been so long – I’m getting back to you.

    I have managed to map this problem in the test environment.
    I have reported the problem and the developer are already working on a fix to get this working properly. Generally, our plugin does not support blocks, but in this case the problem may be solved reasonably quickly. As soon as I get information that the fix is ready, I will let you know.

    Thank you for your understanding.

    Plugin Support rzepsen

    (@rzepsen)

    Hi boca jo

    I just want to inform you that we have just released the Custom price for WooCommerce update, containing the proper fixes for the problem you’ve reported. So please do the update.

    If the WordPress updater hasn’t informed you about the newer versions available, please check for the updates manually, by choosing the Dashboard tab > Updates > Check Again option.

    Please let me know if you have any further questions or if there is something more I can help you with.

    Kind regards,

    • This reply was modified 8 months, 1 week ago by rzepsen.
    Thread Starter boca jo

    (@boca-jo)

    I’ve confirmed that the latest release of the plugin resolves my issue. Thank you.

    Plugin Support rzepsen

    (@rzepsen)

    Thanks a lot

    Feel free to contact us if you have more questions.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Add to Cart Error in WooCommerce All Products block’ is closed to new replies.