Add to cart doesnt work

  • Resolved darkcraftxx

    (@darkcraftxx)


    4 years, 6 months ago

    Hi,

    when I add a product to the cart and go to the cart, its empty I tried disabling all plugins and deactivated any caches.

    I dont know what else I can do to solve the issue.

    This is the woocomomerce status report:

    
### WordPress Environment ###

WordPress address (URL): https://mimi-wear.de
Site address (URL): httpss://mimi-wear.de
WC Version: 4.1.0
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.5
WC Admin Version: ? 1.1.1
Log Directory Writable: ?
WP Version: 5.4.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: de_DE
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.17-nmm1
PHP Post Max Size: 500 MB
PHP Time Limit: 30
PHP Max Input Vars: 30000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.7.28-nmm1-log
Max Upload Size: 500 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.1.0
WC Database Prefix: awk7c_
Datenbank-Gesamtgr??e: 5.65MB
Datenbank-Datengr??e: 5.07MB
Datenbank-Indexgr??e: 0.58MB
awk7c_woocommerce_sessions: Daten: 0.05MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_api_keys: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_attribute_taxonomies: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_downloadable_product_permissions: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_order_items: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_order_itemmeta: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM
awk7c_woocommerce_tax_rates: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM
awk7c_woocommerce_tax_rate_locations: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_shipping_zones: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_shipping_zone_locations: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_shipping_zone_methods: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_payment_tokens: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_payment_tokenmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_log: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_actionscheduler_actions: Daten: 0.01MB + Index: 0.02MB + Engine MyISAM
awk7c_actionscheduler_claims: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_actionscheduler_groups: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_actionscheduler_logs: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM
awk7c_commentmeta: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_comments: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM
awk7c_links: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_mailchimp_carts: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_mailchimp_jobs: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_options: Daten: 3.21MB + Index: 0.09MB + Engine MyISAM
awk7c_postmeta: Daten: 0.64MB + Index: 0.25MB + Engine MyISAM
awk7c_posts: Daten: 1.09MB + Index: 0.04MB + Engine MyISAM
awk7c_sbi_instagram_feeds_posts: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_sbi_instagram_posts: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_termmeta: Daten: 0.02MB + Index: 0.01MB + Engine MyISAM
awk7c_terms: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_term_relationships: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_term_taxonomy: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_usermeta: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM
awk7c_users: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_wc_admin_notes: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_wc_admin_note_actions: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_wc_category_lookup: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_wc_customer_lookup: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_wc_download_log: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_wc_order_coupon_lookup: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_wc_order_product_lookup: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_wc_order_stats: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_wc_order_tax_lookup: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_wc_product_meta_lookup: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_wc_tax_rate_classes: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_wc_webhooks: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_gzd_dhl_labelmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_gzd_dhl_labels: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_gzd_shipmentmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_gzd_shipments: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_gzd_shipment_itemmeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_gzd_shipment_items: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM
awk7c_woocommerce_gzd_shipping_provider: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM
awk7c_woocommerce_gzd_shipping_providermeta: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

attachment: 125
customize_changeset: 4
elementor_library: 1
fusion_element: 1
nav_menu_item: 7
page: 33
post: 12
product: 21
revision: 33
shop_order: 7
shop_order_refund: 2
slide: 32
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (3) ###

Fusion Builder: von ThemeFusion – 2.2.3
Fusion Core: von ThemeFusion – 4.2.3
WooCommerce: von Automattic – 4.1.0

### Inactive Plugins (11) ###

Better Search Replace: von Delicious Brains – 1.3.3
Contact Form 7: von Takayuki Miyoshi – 5.1.7
Germanized for WooCommerce: von vendidero – 3.1.6
Klarna Order Management for WooCommerce: von klarna
krokedil – 1.5.1 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.1.0 getestet

Klarna Payments for WooCommerce: von krokedil
klarna
automattic – 2.0.7 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.1.0 getestet

LiteSpeed Cache: von LiteSpeed Technologies – 3.0.8.6
Smash Balloon Instagram Feed: von Smash Balloon – 2.4.1
WooCommerce PayPal Checkout Gateway: von WooCommerce – 1.6.21 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.1.0 getestet
WooCommerce Services: von Automattic – 1.23.0 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.1.0 getestet
WooCommerce Stripe Gateway: von WooCommerce – 4.3.3 – Die installierte Version wurde nicht mit der aktiven WooCommerce-Version 4.1.0 getestet
WP Mail SMTP: von WPForms – 2.0.0

### Settings ###

API Enabled: –
Force SSL: ?
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop-Basis: #286 - /full-shop-with-sidebar/
Warenkorb: #33 - /cart/
Kasse: #34 - /checkout/
Mein Konto: #35 - /my-account/
Allgemeine Gesch?ftsbedingungen: #2097 - /agb/

### Theme ###

Name: Avada
Version: 6.2.3
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ? – Wenn du WooCommerce mit einem Theme
das du nicht selbst entwickelt hast
an eigene Bedürfnisse anpasst
dann empfehlen wir die Verwendung eines Child-Themes. Siehe Wie du ein Child-Theme erstellst (engl.)

WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### Action Scheduler ###

Abgeschlossen: 42
Oldest: 2020-04-22 14:12:12 +0200
Newest: 2020-05-07 08:51:20 +0200

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • mother.of.code

    (@imazed)

    The Mother of Code

    Looking at your status report, I see that your active theme has an overwrite of the cart page. If the other actions you took did not improve, I would recommend switching to a default theme (Storefront or Twenty Twenty) and see if that makes a difference.

    Thread Starter darkcraftxx

    (@darkcraftxx)

    Thanks for the reply.

    I switched to twenty twenty but the problem persists.

    I really dont know what else to do

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @darkcraftxx –

    Apologies for the delayed response on this. I just tested the cart on your site and it appears to be functioning now. Were you able to get this resolved?

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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