Add to Cart Button Shown Twice

  • When I use the Reseller Plugin to add the product, “Domain Alert Pro Backorder” to my page, it shows the “Add to Cart” button and price twice for no apparent reason. Both buttons add the same product to the cart.

    Also, when customers add the product to their cart the plugin sends customers to the site “DomainsPricedRight” instead of my reseller store. I have uninstalled & re-setup the plugin and tested in incognito mode with the same results.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author kmarkum666

    (@kmarkum666)

    Hey,

    I am unable to replicate this with a fresh installation of the plugin on a fresh WP install. But I do see it is showing up on the URL you provided. Could I get some additional information about the WP install you are using for the site to check a bit more into it.

    If you could provide some info about the below items.
    -WordPress Version:
    -Current Theme:
    -Which Builder plugin are you using? Are you on Elementor/SiteOrgins/Beaver Builder or WordPress -Gutenberg blocks. ETC.
    -Based on the page you are using button type Classic- would like to confirm that

    With regards to your plugin sending customers to the Domains Priced Right. This happens when you set up your plugin using the Demo storefront which is Domains Priced Right. If you deactivate the plugin and reactivate it again, then go through the set up verification to select the Reseller plan. Make sure you are selecting the Active Your Reseller button.

    Thread Starter smhcis

    (@smhcis)

    WordPress Version: 6.5.2
    Current Theme: Hello Elementor
    Builder Plugin: Elementor Pro
    Button Type: Classic – I have also tested this with the default type and it still shows two prices/buttons.

    I went through the setup again and it looks like things are now going to the correct reseller plan. I think the problem is that when you log into the reseller account to set things up it’s not really clear what you’re supposed to do after entering your reseller name and storefront site.

    Plugin Author kmarkum666

    (@kmarkum666)

    Ty for this info been digging into and I have the team fixing that page – should be fixed early next week.

    Ill be playing around the elementor plugin and see if I can replicate and keep you posted.

    Plugin Author kmarkum666

    (@kmarkum666)

    okay dug as far as i could into this issue. There is definitely something going on between the plugin and Elementor specifically on the Domain BackOrder product.

    My finding have been Only Elementor and BackOrders and Back orders must be set to classic mode(moving the add to cart to the button.)

    Ill get a bug ticket for the dev team to investigate this further.

Viewing 4 replies - 1 through 4 (of 4 total)
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