Add to cart button disappeared from all products

  • Resolved jenlefor

    (@jenlefor)


    5 months ago

    New to helping with admin of a site and need some guidance!

    Running WP Version 6.5.5, Apostrophe 2 theme, WooCommerce Version 9.0.2 amongst other plugins. All plugins are up to date.

    Shop has been running for a couple years without product issues. This week all my product pages only display the Product Description field; the quantity selector and add to cart button have disappeared. It occured shortly after I installed a new plugin so I have deactivated it but that did not resolve the issue.

    Here is an example page: https://fmquilters.org/product/discharge-dying-july-morning-education/ where there should be Quantity and Add to Cart to the right of the product image.

    The troubleshooting steps of backing up, changing to default theme, and disabling all plugins makes me very nervous. Is there something else to try first?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @jenlefor,

    Apologies for the late reply. I’ve just checked your site and I can see the quantity and add to cart button displaying properly:

    Direct link to the image: https://snipboard.io/Pogqar.jpg

    I take it you had a chance to troubleshoot and fix it already? If the issue persists on your end though, it is possible it’s a browser related issue. Please try clearing your browser’s cache or viewing your site on incognito or another browser.

    Please, let us know!

    Cheers!
    -OP

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there ?? ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.