add to cart blanked out unless Woobt option selected

  • Hi,

    I have noticed after updating to 7.5.4 that products with bought together options cannot now be added to the cart unless one of the woobt options is selected also. We are still using Woocommerce 8.7 so not sure if that is the problem, but everything was working absolutely fine previously.

    I can’t rollback the plugin to 7.5.2 to verify that it is the updated version released today is definitely the issue.

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter cagey1872

    (@cagey1872)

    I’ve now rolled back to 7.5.2 and can confirm it works perfectly again

    Thread Starter cagey1872

    (@cagey1872)

    Just updated to version 7.5.5 (premium) and problem persists, the add to cart button is greyed out unless you select on of the woobt options and then you can add to cart as normal

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @cagey1872 ,

    I have checked on our dev site and live demo with the latest version of WooCommerce, WordPress and our plugin. This is working properly. You can test on our live demo here to be sure: https://demo.wpclever.net/woobt/product/bought-together-04/.

    After performing the update, kindly make sure you have cleared the caches completely from your site and browser before checking again.

    In case you are using the Premium version of our plugin, kindly contact our Support Forum at https://wpc.ticksy.com/ . Our developers will guide you further on how to check and fix this.

    If you are using the free version on this forum, kindly provide us with your public site link and a screen recording video so that we can check the behavior and reproduce it on our dev site.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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