add to button is not working

  • Resolved studiosally

    (@studiosally)


    4 years, 9 months ago

    Hello,

    I am having a big problem with the add to cart button, it does not work on my ecommerce, basically if you click on the button it just refresh the page but does not add the purchase to the cart.
    I have desactivated all the plugins and it is not working, I have seen is not a plugin conflict, also I have changed to other wp theme and I have the same problem ??

    Can you help me??
    thanks

    This is where you can check the problem
    ?https://e-koala.com/shop/para-llevar/pajitas-de-metal-family/?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    I wasn’t able to navigate to the URL you gave us above, so perhaps you’ve discovered the issue and fixed it already? I was able to find the product however at the following link and the ‘Add to cart’ button is working just fine on this URL: https://e-koala.com/producto/pajitas-de-metal-family/

    If you’re still running into problems please let us know and confirm the URL where we can see this issue at work.

    Hi there!

    We have not heard back from you in a bit, so I will go ahead and close this thread. If you continue to have the current issue please reply and let us know, otherwise if you have a new issue open a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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