• Resolved concmedlicenciados

    (@concmedlicenciados)


    Im trying to add questions to quizes but it takes too long. It returns the waiting widget but nothing happens.

    Any suggestions?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter concmedlicenciados

    (@concmedlicenciados)

    The page is stuck on this image:

    Plugin Support Jasmine

    (@hyenokian)

    Dear @concmedlicenciados,

    Thank you for your topic.

    For further investigation of your case, we would like to ask you to provide us with the following information.

    1. The version of the Quiz Maker plugin you are using currently.
    2. The PHP and WordPress version.

    Also, please, let us know while doing the inspect element what is the status of the admin-ajax.php.

    See the screenshot below:

    Looking forward to your reply.

    Thank you.

    Thread Starter concmedlicenciados

    (@concmedlicenciados)

    Quiz Maker V. 6.5.2.5
    WordPress V.6.4.3
    PHP V.8.2.15


    Plugin Support Jasmine

    (@hyenokian)

    Dear @concmedlicenciados,

    Thank you for your reply and the info.

    We checked the case and noticed that everything works fine in this regard on our end. Most presumably, you are experiencing an individual case.

    Our Dev Team needs more information for further investigation of your case.
    So, please contact us via this form for a thorough investigation of the case. Our customer care specialists are ready to check the case and help you accordingly as soon as possible.

    Thank you.

    Thread Starter concmedlicenciados

    (@concmedlicenciados)

    Hi! The problem was solved by clearing the cache!

    After plugin update, wordpress was still using old cached files.

    Thks for your help!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @concmedlicenciados,

    Thanks for your reply and update.

    Glad to hear that our Development Team managed to help you fix the problem.
    If your query is resolved, please take a moment to rate and review the plugin or support.

    Many thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Add questions to quiz issue’ is closed to new replies.