• Resolved jkriester

    (@jkriester)


    How to add the product to the recipient email for new subscribers? Now I can only learn that someone has subscribe to a product that is out of stock, but now I can not learn what product it was.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support sangi00

    (@sangi00)

    Hello there, Thank you for reaching out to us.

    By default, when a user subscribes to an out-of-stock product, both the admin and the subscriber receive an email containing the product details. You can check this process here: Video Link.

    Could you please let us know how the emails are being received on your end? This will help us assist you more effectively.

    Thread Starter jkriester

    (@jkriester)

    The subscriber email will receive the product info.
    But the admin will not.

    But maybe it is because I am using Email Template Customizer for WooCommerce and is send to admin the default template.

    BTW how to set the language of the emails that are send out?

    But now Versie 2.5.16 is giving an fatal error, v15 is still working ok:


    Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in /nas/content/livexxxxwp-content/plugins/woocommerce-product-stock-alert/classes/Install.php:185 Stack trace: #0 /nas/content/livexxx/wp-content/plugins/woocommerce-product-stock-alert/classes/Install.php(51): StockManager\Install::stock_manager_data_migrate() #1 /nas/content/livexx/wp-content/plugins/woocommerce-product-stock-alert/classes/Install.php(160): StockManager\Install::subscriber_migration() #2 /nas/content/livxxxwp-content/plugins/woocommerce-product-stock-alert/classes/Install.php(30): StockManager\Install->start_cron_job() #3 /nas/content/livxxxxwp-content/plugins/woocommerce-product-stock-alert/classes/StockManager.php(102): StockManager\Install->__construct() #4 /nas/content/livxxxx/wp-includes/class-wp-hook.php(324): StockManager\StockManager->activate(”) #5 /nas/content/lixxxx/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #6 /nas/content/livexxxwp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /nas/content/livxxxx/wp-admin/plugins.php(196): do_action(‘activate_woocom…’) #8 {main} thrown in?/nas/content/livexxx/wp-content/plugins/woocommerce-product-stock-alert/classes/Install.php?on line?185

    I xxxxxx the folder name.

    Plugin Support sangi00

    (@sangi00)

    Hello @jkriester , Thank you for getting back to us. As mentioned earlier, in the default flow, both the admin and the subscriber should receive the product details in their emails. Since you’re using the Email Template Customizer for WooCommerce, it’s possible that the template settings are affecting the email sent to the admin. To troubleshoot, I recommend temporarily deactivating all plugins except WooCommerce and Product Waitlist Manager for WooCommerce to see if the product details appear as expected.

    Regarding the email language setting, are you referring to adding translations? If so, you can use the Loco Translate plugin to add translations for the emails.

    As for the fatal error in version 2.5.16, we’ve attempted to replicate the issue on our end but haven’t been able to reproduce it. To investigate further, please reach out to our support team via our support forum: https://multivendorx.com/support-forum. They will assist you in debugging the issue and finding a resolution.

    Looking forward to helping you resolve this!

Viewing 3 replies - 1 through 3 (of 3 total)
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