• Resolved johntodd

    (@johntodd)


    I got a message in my backend this morning: “Your versions of the Advanced Ads addons listed below are incompatible with?Advanced Ads 2.0?and have been deactivated.”

    I have an All Access?–?single license, shown as Active, Expires:??February 24, 2026.

    What gives?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ahmeddr

    (@ahmeddr)

    Hello John,

    Thank you for reaching out!

    You can manually install the latest versions of the add-ons to solve this issue. Since your issue involves our paid add-ons, could you please contact us through the customer support form on our website? I’ll be happy to assist you further through that channel and provide more details.

    Thank you!

    Best regards,

    You’re not alone, we’re also seeing the same issue and getting a lot of pressure from the customer to get their ads back up

    Plugin Support ahmeddr

    (@ahmeddr)

    Hello there,

    To install the latest updates, Please install the basic plugin as usual, but disable the old add-ons and manually install the updated versions, which you can find in your Advanced Ads account. On the first page, you’ll see blue download boxes for the latest versions.

    And if you scroll down a bit, a section labeled “Previous Versions” to download the older versions if you need to roll back. there is also a link for the previous basic plugin.

    If you don’t see the “Previous Versions” section, please contact us directly through this form, and we’ll provide you with the necessary ZIP files.

    One thing to keep in mind is that Advanced Ads 2.0 and later are incompatible with older add-ons, and Advanced Ads 1.5.4 and earlier cannot be used with the latest add-on versions.

    @webnetvalue If you encounter any new issues, please feel free to open a new thread so I can assist with your specific case and address your questions directly. In line with WordPress guidelines, we recommend one thread per user per issue. This approach allows us to provide more targeted support and makes it easier for other users to find relevant discussions on the forum.

    Thank you a lot

    Plugin Support Henning

    (@henningaa)

    Hello there,

    Does the issue persist while using the latest release, of Advanced Ads v2.0.4?

    Please note that the forums on www.remarpro.com are only for the plugins that are also hosted here. If you need further help with any premium extensions of Advanced Ads, I want kindly ask you to reach out to our support.

    Thanks for understanding, and we hopefully meet us there.

    Best regards,
    Henning

Viewing 4 replies - 1 through 4 (of 4 total)
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