Add only one category in feed

Hi,

Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing an empty feed. Can you share a screenshot of how all of your filters/rules look?

Hi, the links I provided don’t work? Do you need anything else?

https://prnt.sc/ROK5rbyhaeuZ
https://prnt.sc/XMd2lWH3TuyX (Product categories)

Hi,

Thanks for these. You have made three mistakes in your filters:

1. Try changing the “is equal to” in your category filter to “contains”;
2. There are two empty exclude filters in your screenshot. Please remove those two filters;
3. You have used the category name slug in your include only filter and not the category name itself. When you set-up a filter on the category field and you select “Category” in the IF drop-down than all available category names should show in a drop-down in the “VALUE” column. Just select the category from that drop-down that you want to use in your filter.

Hope this helps?

The problem is that I don’t have the list of product categories in the Value column, it is empty and I can write on it.

https://prnt.sc/ULxZiitAmVUa

Any idea why? Thanks

Hi,

This is how it should work: https://www.dropbox.com/scl/fi/rjvc42wp3a2mx3h3b88mi/AddCategoryFilter.mov?rlkey=ypd9emgzee93dtb04snag1z9q&dl=0

Are you doing or seeing anything else?

This does not work like that for me. It does not populate the categories in the value field. Do you think this is a plugin conflict maybe?

Did you configure categories in WooCommerce?

Yes of course

Than I really see no reason why it shouldn’t work. Just to make sure: you have also assigned categories to your products?

Yes, of course

https://prnt.sc/m8_5E4VGt7lS

https://prnt.sc/6SWUGaT_iPts

Can you share the plugin debug.log URL with us? From that we can grab your category names. We will than configure those categories on one of our test websites so we can see, if maybe, the Greek characters are causing the issue at hand.

This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/

https://bestwines.gr/wp-content/uploads/woo-product-feed-pro/logs/debug.log

All of a sudden, it works! It populates the products in the Magnum category. as requested. I manually added the Category Name and it worked. I had tried that in the past but it did not work.

To create a facebook add of the specific category products, I need to change the default facebook feed (currently all products), right? Is there anyther way to keep both feeds?

Thank you

Hi,

Good to hear you managed to filter on category name.

You can still use your feed with all products in it and create your ads based on a segment of data in your feed. You can for example create ads for products in your feed that all have the same product type value. The same can be done on category level.

See this help page of Meta/Facebook that describes how to do so: https://www.facebook.com/business/help/353796135430607?id=1913105122334058