Quotes add on not sending email

  • Resolved khunmax

    (@khunmax)


    7 years, 6 months ago

    Hey

    Firstly, thanks for all of your hard work to create your Invoicing plugin.

    I have installed it and it functions as expected. The fact it is lite weight with no bloat is greatly appreciated.

    However, I have also installed your Quotes addon and encountered the following bugs:

    1. When I create a new quote, the title in the Edit Quote page is that of an invoice (WPINV-0003) not a quote prefix. I am unable to edit this field, if I go to click on it a red circle with a bar through it (forbidden?) replaces my cursor pointer.
    2. Second, I am unable to send the quote once it is completed, either using the save and send option, or the resend quote option. A red warning label appears at the top of the quote page (Fail to send email to the customer) and a purple speech bubble bar appears in the Quote Notes section with the text (Fail to send quote to the user.

    There are no problems sending emails from my site. And I was also able to send test invoices out from your invoicing plugin without any issues.

    I am using the Generatepress theme.

    I am excited about the potential of your new invoicing plugin and so I hope that the above mentioned issues with the quote add on can be resolved.

    Thanks in advance for your kind assistance.

    Kind Regards

    Max

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Paolo

    (@paoltaia)

    Hi Max,

    thanks for getting in touch. I’ve alerted the developers. They are looking into this and they’ll let us know asap.

    Cheers,

    Thread Starter khunmax

    (@khunmax)

    Paolo

    Thanks for your prompt response.

    I look forward to a solution.

    I have just deactivated all other plugins and the bugs remain. So it is not a conflict issue.

    Kind regards

    Max

    Thread Starter khunmax

    (@khunmax)

    Fresh install did not work either.

    But it did identify another 3rd bug. The add on does not remove all of its data upon deletion.

Viewing 3 replies - 1 through 3 (of 3 total)
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