Add New User Missing Name Fields, Email Checkbox

My ‘Add New User’ form is missing a bunch of fields– most importantly the checkbox for ‘send password reset email’ (we use SSO and don’t want password reset emails sent out). This is WordPress 5.2.2, btw.

I’ve not run into this issue before; usually with WP I’ll see First Name, Last Name, the email checkbox, etc.

What’s going on here?

Thanks!
Bryan