• Resolved foxsch

    (@foxsch)


    Hi,

    I have only just noticed that the ‘add new theme’ button is missing from the admin menu on at least two of my wordpress installations. They are all up to date version 4.5.3 and they use different themes.
    Does anybody have any idea why this would be?
    Many thanks in advance – Foxsch

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter foxsch

    (@foxsch)

    I checked and all 6 of my wordpress websites are missing the ‘add new theme’ button.
    I can assume that this might be a server/SQL problem,
    but where to start looking!

    Moderator t-p

    (@t-p)

    Have you tried:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems.
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    – try increasing memory available for php.
    – If all the above steps do not resolve the issue, then try MANUALLY updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Please read the Manual Update directions first.
    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter foxsch

    (@foxsch)

    Hi Tara,

    Many thanks for the pointers.
    I checked with my server assistants and I am at Max php Memory limit so that will not help.
    Can I ask whether the fact that if all six wordpress websites on my server are affected by this one issue, is it still worth my while deactivating and re-activating all of the plug-ins on each site?
    I did try switching to a default wordpress theme on one of the sites but this was not successful.

    Thread Starter foxsch

    (@foxsch)

    Tara Hi,

    I have just unearthed the problem – on a couple of my websites I was having problems logging in to the admin area using Internet Explorer, and so got into the habit of logging in to the interface in Firefox.
    I just checked one of my websites in Internet Explorer, and the ‘add new’ button appears.
    Many thanks again – William

    Moderator t-p

    (@t-p)

    Glad to know it ??

    I have this problem on a brand new wordpress 4.5.3 site. No add new button for themes or plugins. There is one for users, however.

    The comment by Foxsch wasn’t helpful. Is she/he saying there is an add new button on IE, but not firefox?

    I am on Fedora 23 Linux. This is a problem for both Firefox and Chrome.

    still having problems with this? I had the same problem, but discovered that I had installed wordpress as a multi-site, and you have to be in the network admin section to add a new theme. check under “my sites” at top left.

Viewing 7 replies - 1 through 7 (of 7 total)
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