• Resolved digibins

    (@digibins)


    The “Add New Product” form in the Dokan WooCommerce Multivendor Marketplace Solution plugin is not fully displaying all the expected fields. This issue affects vendors trying to add new products to their stores, as some fields appear to be missing or hidden.

    I am using Xstore theme

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mobin Chowdhury

    (@mobin210385)

    Hello @digibins,

    We want to inform you that we have not identified any issues locally regarding the product upload form field. Therefore, we assume this error may occur due to a conflict with other plugins or themes on your site. To address this, we recommend taking your site to a minimal state and observing if the problem persists. Here are the steps you can follow:

    1. Deactivate all plugins except?Dokan Lite?and?WooCommerce.
    2. Switch to a stable theme, such as?Storefront.
    3. Clear your site cache as well as the browser cache, and then try again.

    If the issue is resolved, it indicates that a conflicting plugin or theme has been installed on your website. To identify the responsible plugin/theme, it is recommended to carry out a thorough conflict test. You can refer to this third-party article for assistance in tracing the problematic plugin/theme. Once you have determined the conflicting plugin/theme, please reach out to the relevant support team for further assistance.

    Thanks!

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @digibins

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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