Add New Post/Page Error

  • Resolved rigroup

    (@rigroup)


    1 year, 3 months ago

    I get error after updating the Starter Templates plugin. It says “Page not found” whenever I click both add new post or add new page button. I’ve been trying to re-save permalink trick, but have no luck. I had to deactivate the plugin prior to make a new page/post, then activate it again once the new page/post done.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @rigroup,

    This is weird, I can say!

    Please try reinstalling this theme. If it doesn’t help, please try switching the theme to a default WordPress theme and see whether you are still having the issue.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Thread Starter rigroup

    (@rigroup)

    Hi, Herman.

    I have following your suggestions above but still have no luck. The add new page/post button still having error whenever Starter Templates plug-in active.

    #FYR, here is what error look like ??

    Regards,
    RIGroup

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @rigroup,

    This is something that we will need to take a look closer at. Please consider reaching out to us thru our Support Portal.

    Kind regards,
    Herman ??

    Thread Starter rigroup

    (@rigroup)

    Hello,

    Merry Christmas, Herman.

    I have added post/page duplicator to make a new one for short solution. Let me following your advise above, thank you.

    Regards,
    RIGroup

    • This reply was modified 1 year, 2 months ago by rigroup. Reason: Add other details

    I am having the same issue. When I deactivate the Starter Templates plugin the add/edit pages work fine. Issue started after upgrading to 3.5.6. Astra theme is 4.5.2. For me deactivating Gravity Forms also resolved the issue. I do not believe the issue is with Gravity Forms. I have the same version of GF on several sites without Astra & Starter Templates that work fine.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @rigroup,

    Please try updating this plugin to the latest version we recently released. If you are still facing the issue and would like us to investigate further, please consider reaching out to us through our Support Portal.

    @bcxdeveloper, updating to the latest version should fix the issue you were having with v3.5.6.

    Kind regards,
    Herman ??

    Thread Starter rigroup

    (@rigroup)

    Hi, Herman.

    I have updated the Starter Tempates to the version 3.5.7. The problem has been solved, the add page/post button is back normally and I am able to make a new page/post again by the button.

    Thank you for your kind assistance & help.

    Regards,
    RIGroup ??

    • This reply was modified 1 year, 2 months ago by rigroup. Reason: Typo and mark resolved
    • This reply was modified 1 year, 2 months ago by rigroup.
    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @rigroup,

    Very pleased to know that.

    Thanks for marking this thread as Resolved. Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Herman ??

Viewing 8 replies - 1 through 8 (of 8 total)
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