Add new address on checkout

  • Syed Nabeel

    (@syednabeel)


    1 year ago

    Hi Team,

    There are multiple issue with this plugin. But I am here to address the most critical one as of now.

    While choosing and creating a new address for shipping and placing an order so it always shows an error for country code not set or state not set. After some investigation and troubleshooting. I found that this is because the new address is not being properly saved and which is why the shipping method didn’t triggered and thus throws an errors.

    However, adding new address on My Account -> Address Book -> Add new Address -> Saved and then visit checkout to chose this address works fine.

    Please see and fix this issue.

    Thanks and Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Matt Harrison

    (@matt-h-1)

    Hi Syed,

    We are unable to reproduce your issue. Doing the actions mentioned works without error and the country code and state save properly for us.

    Please provide a way to reproduce the issue with what settings to use and/or what other plugins or themes to use to reproduce the issue from a fresh WordPress site for us to be able to identify and resolve the issue.

    Thread Starter Syed Nabeel

    (@syednabeel)

    Hi Matt,
    Thank you for the response.

    Let me make it simpler.
    There are two ways / options to Add a New Address
    1: My Account
    2: Checkout
    In My account page it is working perfect, as there is Save Button to save the address. But on checkout when you try to add a new address there is no Save Button. So, some time in rare case (when you by any chance go to my account or any other page and then comeback to checkout) it works but normal and in most use case it didn’t and throw errors for Shipping Addresses.

    This might be because it is not saving the address and so the checkout didn’t finds any shipping address details. However, If you chose any address from the drop down list it works fine.

    Regards

    Plugin Author Matt Harrison

    (@matt-h-1)

    We have tried testing again, but can’t get it to throw errors for Shipping Addresses like you say.

    It works without error with every different option of the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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