“add media,” “visual/text” toggle, and other functions not working.

  • Resolved Ron Jakubisin

    (@sharynbeyproductions)


    7 years, 5 months ago

    “add media,” “visual/text” toggle, and some other functions not working.

    https://miamiconservatoryofmusic.com is the site, obviously it’s “under Construction.”
    I have read the forums and already tried most of the posted solutions with no avail.

    I am using Statfort theme, the buttons used to work fine, I built the site over a month ago with no problem. Seemed maybe happened after hosting change, but can not be sure.

    1) i deactivated all plug-ins, even deleted all plug-ins… did not work
    2) re-uploaded the theme… did not work
    3) I switch themes and it works, I switch back it does not work.
    4) so thinking it was theme, I created a subdomain, started new WP, added the theme and buttons worked. I moved all the innerworkings and files to my main WP… stopped working
    5) used some plug-in testers… did not work
    6) changed php.ini memory increase… did not work
    7) changed browsers, cleared cache & cookies
    8) contacted the theme support… very slow, no answers yet

    so can’t be plug-ins, all deactivated
    theme is compatible with 4.8, because worked on new subdomain

    What else should I try?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    I switch themes and it works, I switch back it does not work.

    This suggests your theme to be the issue.

    Contact your theme author.

    What theme are using?

    Where did you download it from?

    Thread Starter Ron Jakubisin

    (@sharynbeyproductions)

    Statfort by Chimp Studios downloaded from Themeforest

    I have contacted them, very slow response….

    Moderator t-p

    (@t-p)

    Glad to know you have contacted them ??

Viewing 3 replies - 1 through 3 (of 3 total)
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