"Add Media" Not Working

  • Hey everyone,

    I’m working on a friend’s webcomic site, accursedtales.com, which is running the ComicPress theme on WordPress 4.3.1. Recently (I’m not sure exactly when the issue started), the site has refused to add media to a page or post. When we use the “Add Media” button, we can upload and view the image files stored on the site, but whenever we select one to insert into the page or post, nothing happens.

    We are able to set a featured image, but that’s too small for his webcomic. We are currently getting around it by copy/pasting the link and using some basic html, but he would prefer to just be done in a few clicks.

    Any advice?

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  • cchestnut – I bet there is a js error somewhere? Did you do any custom modifications on the theme (like adding your own js code)? Did you install any new plugins recently?

    Here is what I would do: if you installed new plugins start by disabling those. After each disabled plugin try to use the media button again so you can identify which plugin is making trouble. If you added custom js code of your own, comment it out and try using the media button again. If nothing is working try reverting to the default WP theme that comes with the WP install (twentyfifteen) and see if you can use that pesky media button. If you can then it’s the ComicPress theme’s fault.

    Another way would be to install the firebug extension in firefox. Press f12, go to the “console” and with that console open try pressing the “media” button in your back-end and see what js error you have!

Viewing 1 replies (of 1 total)
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