Add Media Button Doesn't Work

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  • Hello there,

    Thanks for writing in.

    Have you chosen the rich/ visual editor type in the editor type in content?

    Please confirm this.

    Also tick on the Upload Media Option in the General Settings.

    By this, you should be able to upload media.

    Thank you.

    Thread Starter ywickham

    (@ywickham)

    Hi,

    Yes, I have the “Rich Text Editor” selected and that I have the “Upload Media Option” checked as well.

    Hello there,

    Thanks for writing in.

    Can you please mail us in [email protected] creating a new ticket so that we can follow you from there?

    Thank you!!

    Hello there,

    Thanks for writing in.

    In the General Settings there is a option to allow media uploads for the logged in users.

    You need to select this to upload the media files.

    Only the logged in users can upload media here.

    Thank you.

    Thread Starter ywickham

    (@ywickham)

    Apologies for the delay. I still have this issue and will email you shortly.

    Thanks!

    I’ve exactly the same problem.
    Add media shows for logged in users only : ok
    But when I click on the button, nothing is happening.
    What should I do ?

Viewing 6 replies - 1 through 6 (of 6 total)
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