Add Media

  • Resolved chech1965

    (@chech1965)


    8 years, 1 month ago

    [ Moved to the Fixing WordPress sub-forum. ]

    I haven’t been able to access Add Media for a couple days now. It opens up and shows nothing but the tabs. Tried uploading and while it goes through the process, nothing shows up. Any idea what might be doing this?

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  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If your host provider has a “Purge Varnish” option or if you can ask your provider to flush memcache on your server.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).

    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter chech1965

    (@chech1965)

    Thank you very very much! It was a plugin. I was playing with a guestbook plugin a couple days ago, so I deactivated that first and checked and now the media works.

    Have a great day! ??

    Moderator t-p

    (@t-p)

    You are welcome ??

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