Add Mail verification

  • Resolved romaleg

    (@romaleg)


    2 years, 6 months ago

    Hi!
    I have a question, is it possible to reject payments if the email address in the woocommerce system is different from the mail in the PayPal system? We sell digital goods, and there was a situation when a customer used a stolen account and then the owner of the account demanded a refund. We would like to check the client’s email, verify it and if it does not come off, then cancel the payment and cancel the order. Can you tell me how to implement something like this? on what hook can we hang such a check? thanks`

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @romaleg,

    A task like this would be more suited for custom code or a fraud prevention plugin, but not the payment gateway itself.
    So there is no functionality in PayPal Payments that would allow you to automatically achieve something like this.

    I’m not sure the buyer’s PayPal account email address is ever communicated back to the WooCommerce order. So I don’t know how it would be possible to compare the checkout email with the PayPal account email on the WooCommerce side.

    But you can set the Intent to Authorize and only capture the payments manually after confirming that it the order suits your needs.

    Kind regards,
    Niklas

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 2 replies - 1 through 2 (of 2 total)
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