Add Line Breaks to Customer Order Notes

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  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there @mayank29gupta,

    I did some testing on my end and added a customer note to an order that consisted of two lines. When I check the resulting email, it shows up on separate lines:

    Customer note on two lines
    Link to image: https://d.pr/i/BioL7Z

    Formatting (including line breaks) can be stripped from the customer note when HTML emails aren’t enabled. Can you please confirm that under <b>WooCommerce > Settings > Emails</b>, the emails are set to use HTML?

    If that doesn’t solve things for you, can you please share a screenshot of an example order note, and the resulting email so that I can see the difference?

    Thread Starter mayank29gupta

    (@mayank29gupta)

    Thanks for the help. Emails were set to not use html. Issue resolved. Thanks @fernashes

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thanks for letting me know that it’s solved! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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