Hi @cucuandreigabriel ,
thank you for using the plugin.
If you’re using Gutenberg you can format the answer as you want.
If you’re using Single FAQ in the TinyMCE to conquer the AnswerBox in the SERPs you can also format the answer between the opening and closing shortcode.
If your’re using Multi FAQ in the TinyMCE then you reach the limits of the TinyMCE. Because the answers need to be in one shortcode you can’t make use of HTML – the TinyMCE will delete the special characters < ” > within the answer area of the shortcode.
We’re sorry but this a limitation of the TinyMCE/Shortcode itself. Switch to Gutenberg ??`
Greetings, Gordon