Add gift to cart button not working

  • Resolved rogerveijk

    (@rogerveijk)


    6 years, 9 months ago

    Hi
    Nice plugin, interesting!

    I’ve set up the required categories & gift products, the calculation seems to work fine but somehow the gifts aren’t added to the cart (when pressing the add to cart button)?

    Also disabled all other Woocommerce related plug-ins, without succes. Do you have a suggestion how to fix it?

    Best Regards Roger

    • This topic was modified 6 years, 9 months ago by rogerveijk.
    • This topic was modified 6 years, 9 months ago by rogerveijk.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author DecomTeam

    (@decomteam)

    Hi @rogerveijk,
    I see gift “5.000 additional reg tokens”,
    1. try different theme ?
    – maybe your theme is somehow blocking custom AJAX function
    2. set Product Data to Gift ?
    Screenshot of Product Data:

    • This reply was modified 6 years, 9 months ago by DecomTeam.
    • This reply was modified 6 years, 9 months ago by DecomTeam.
    Thread Starter rogerveijk

    (@rogerveijk)

    You’re right. Other theme fixes the problem.

    Do you have any sugestion how to fix it for my own theme?
    Or is it possible to provide me information so i can contact my theme developer for this issue?

    Plugin Author DecomTeam

    (@decomteam)

    I guess (because there are no errors etc..) that you have, some CUSTOM AJAX function on cart page ?
    – Developer can take a look at that function and try to fix it, if there are any conflicts in debug.log (enable WP DEBUG)

Viewing 3 replies - 1 through 3 (of 3 total)
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