• Resolved Paul

    (@paultgoodchild)


    Hi,

    We’re trying to add extra form elements to your forms using, for example, your action provided: user_registration_after_form_fields

    But the AJAX form submit is very discerning with regards to what’s included. What do we need to do in order to have the form submission actually use our elements as included by the action provided.

    Many thanks,
    Paul.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @paultgoodchild,

    I am still a bit unclear about your requirements and how you want it to work. Can you please elaborate on it in a bit detail so that it would be easy for me to assist you?

    Let me know and I will get back to you.
    Regards!

    Thread Starter Paul

    (@paultgoodchild)

    Heya, thanks for getting back and sorry I wasn’t more clear.

    We develop the Shield Security plugin and we have an anti-bot system that adds certain elements to forms which are then submitted and checked on the backend.

    Taking your registration form as an example, there’s a hook there:
    “user_registration_after_form_fields”

    If I use this and insert our custom form <input> elements, this works fine and they appear within the form.

    However, when we submit the form, none of our custom inputs are included in the AJAX payload.

    How can we ensure our custom inputs are included?

    Hi @paultgoodchild,

    We are extremely sorry for the delayed response. Since there can be a lot of use case scenarios for the hook. I can theoretically understand yours. However, I would like that you contact our developer team regarding this and they will get back to you.
    You can contact the team here: https://wpeverest.com/contact/

    Regards!

    Thread Starter Paul

    (@paultgoodchild)

    Nope, sorry, not going to happen. I’ve reported this to you over 2 weeks ago and now you’re asking me to not contact you, but to contact your developer as well?

    I’m not going to do that.

    How about YOU relay this bug/problem to YOUR developer with a view to getting it resolved.

    I’ve been very patient and detailed here, and you clearly can’t actually be bothered typing/relaying an email or a message to your own developer. Your internal communication structure is your own problem to deal with, not ours. We’ll recommend our clients that our plugins are incompatible.

    Best of luck with your approach!

Viewing 4 replies - 1 through 4 (of 4 total)
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