add facebook page in the list

  • Resolved ludopink

    (@ludopink)


    4 years, 4 months ago

    Hi,
    At the step 2 (where I should be able to select the facebook page) I have an error message saying I don’t own any Facebook Page and I have to create one.
    I have a facebook page to link.
    Please help
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @ludopink –

    Thanks for getting in touch about Facebook for WooCommerce! I’m happy to help.

    When setting up Facebook for WooCommerce, you’ll want to be sure that the Facebook account you’re signed in with has admin access to your Facebook page.

    Would you be able to let me know if you’re the owner of the store page, or if you were invited to manage the shop through business manager?

    Thanks,
    Kristy

    Thread Starter ludopink

    (@ludopink)

    Thank you very very much
    I understood.
    I had to be logged in facebook to be able to see it in the list.

    Have a good day

    Plugin Support Kristy

    (@kristybrg)

    Hey @ludopink –

    I hope you had a great weekend. That’s excellent news! I’m glad to hear that logging into Facebook fixed the issue and your pages are now appearing.

    I’m going to mark this as resolved. If you experience other issues or have further questions, please feel free to open a new thread.

    Thanks!
    Kristy

Viewing 3 replies - 1 through 3 (of 3 total)
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