add customers’ email in discussion

  • Resolved forprof

    (@forprof)


    2 years ago

    Hi all
    after having upgraded to ver3.x I cannot see anymore the email address of the customer into the discussion. Nor in new ticket nor in old ones. I can only see it by click on “info”.
    Is there a way to have it directly under the customer name as was in previous ver?

    thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello there,

    Unfortunately, it is not possible to show the customer’s email address directly in the discussion. We have introduced this feature to respect the privacy of users.

Viewing 1 replies (of 1 total)
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