Add custom product – thickbox issue?

  • Resolved Sirion89

    (@sirion89)


    6 years, 7 months ago

    Hello,

    first of all thank you for the great and easy-to-use plugin. I’m here to point out an issue with the new order page, whenever i click on the “add custom product” button, i get this:

    https://i68.tinypic.com/2yx4yon.png

    I noticed that before this overlay appears there’s a little gray loader bar inside a box, that apparently comes from “thickbox” class, and uses some WP internal hosted library. I have no idea what that thing tries to make, but if you open dev tools, delete the whole overlay allowing to use the underlaying modal of your plugin everything becomes currupted, if i add a new custom product then 2 product with the same specs get created. I tried deleting the “thickbox” class, used the modal and everything work just fine.

    Any idea why?

    Cheers,
    Diego

    • This topic was modified 6 years, 7 months ago by Sirion89.
    • This topic was modified 6 years, 7 months ago by Sirion89.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author algol.plus

    (@algolplus)

    hi

    Can you re-upload the image ? I see ” The requested URL could not be retrieved”.
    or submit the ticket to helpdesk ?

    I’m sorry, it’s state holidays here, so I can provide update only on Thursday/Friday.
    thanks, Alex

    Plugin Author algol.plus

    (@algolplus)

    it looks strange as I use Bootstrap to show “custom product” popup.

    Plugin Author algol.plus

    (@algolplus)

    hi Diego

    I think there is a plugin which changes behavior for “Add custom Product”.

    Can you use Firefox and view which js adds event handler for it ?

    thanks, Alex

    Thread Starter Sirion89

    (@sirion89)

    Hi alex, Sorry for the late answer, we had holidays aswell.

    It i’m not wrong this is the file: wp-includes/js/thickbox/thickbox.js. Actually he is the one attaching listener to click based on “thickbox” class.

    I’m using WP 4.9.5

    Cheers,
    Diego

    Plugin Author algol.plus

    (@algolplus)

    Hi Diego

    It’s outdated class for this element (I used thickbox in version 1.0).
    I’ll fix the bug in next release ( later this month).

    thank you for help,
    Alex

    Thread Starter Sirion89

    (@sirion89)

    Hi Alex,

    Np really, thank you again for the amazing job!

    Cheers,

    Diego

Viewing 6 replies - 1 through 6 (of 6 total)
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