• Resolved Mr Williams

    (@ngopthanh)


    Hello support team,
    I use shortcode [tracking-form], but page only show Order Number, not show Email
    And how to add Custom Field show in page use shortcode [tracking-form]
    – I add Custom Field: Full Name
    I want show Field: Full Nam and Order Number in page use shortcode [tracking-form]

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    Hello @ngopthanh,

    Could you provide us a URL to your order tracking form page so we can see why the order email field is not there?

    As for creating a full name custom field and adding it to the order form, you can follow these steps:

    1.) Click on the Custom Fields tab
    2.) Fill in the form like so:

    • Name of Field: Full Name
    • Slug: full-name
    • Type: Short Text
    • Description: Field for Full Name
    • Input Values: (leave it blank)
    • Display in Customer Order Form?: Yes
    • Required in Customer Order Form?: Yes
    • Field For? Orders

    3.) Click on Add New Field. You have successfully created a new custom field for the order form.
    4.) Now you have to display it, and to do so, go to Options > Basic > Order Information Displayed > Customer Information > Enable Full Name

    Done. The full name custom field should appear in the order form now.

    matrixshopping

    (@matrixshopping)

    I am getting the same problem i create weight and estimated time of arrival and same thing it is not showing.

Viewing 2 replies - 1 through 2 (of 2 total)
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