Add Creditcard as Payment Option to Customer in Stripe?

  • Resolved Kurieuo

    (@scottbris)


    4 years, 10 months ago

    When a customer pays for an order, sometimes they want to adjust their order/add in other products or options.

    They then often expect us to charge their card again accordingly and/or refund the difference. Refunding is easy, but if we need to charge an additional amount — and just want to handle it manually in Stripe (which I find easiest), the customer requires a payment method in Stripe added to their customer profile.

    However, even if customers select to “save their card” via Woocommerce, it doesn’t get added as a payment method to the customer recorded in Stripe. Is this a bug, or?

    I want the plugin to add creditcard as a payment option of the customer in Stripe, for customers that have paid via their card. It is possible to do this?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • @scottbris – when a payment is made in WooCommerce using Stripe, there is typically a customer profile created in Stripe. The link to a customer’s profile in Stripe will look something like this: https://dashboard.stripe.com/customers/cus_.......

    If you access that customer’s profile, cards used for purchase in WooCommerce are saved in the Cards section.

    If there are no cards present, it may be safe to assume you’re either a) running into a conflict, or b) looking at the incorrect customer profile. Can you verify either of these for me?

    If you do see cards saved there, you can create a payment without actually requiring a card number by clicking + Add payment in the Payments box. This will automatically use the information related to the customer’s default payment method in Stripe.

    – Joey

    Thread Starter Kurieuo

    (@scottbris)

    @jricketts4 – thanks Joey.

    It seems there is a conflict somewhere.

    I ended up delving into the code, and found a variable to force saving and just set it to true. So was able to see that this is meant to be what does happen. I’d need to troubleshoot more to see where the conflict is.

    Obviously changing the core code isn’t the best solution, but at least the hack works so I’m happy for now. ??

    @scottbris – thanks for letting me know!

    If you find the conflict, please let us know. ??

    – Joey

Viewing 3 replies - 1 through 3 (of 3 total)
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