“Add a new goal” button not working

Hi, can you try with the new updated version?

Hi Giacomo, i’m on version 3.4.7, but the problem still persists

When you click nothing happens? Do you know how to inspect browser console? That should be a Javascript issue

Yes, exactly! Nothing happens when i click.

Sadly i don’t know how to inspect the console ??

If you can try to:
1 – go to your website back-office (admin panel)
2 – right click with the mouse on the page and then “inspect”
3 – a page should pop: that’s the chrome dev tools page (check this image as example)
Image example
4 – on the top menu of this page, click “console”
5 – now, with this page open, go to the dynamic bar page of our plugin and try to add a goal

Make a screen of the console page or paste here it’s content

Sorry shiroyasha1990, without having access to your backoffice this is the only way to check if it’s a javascript error

Hi Giacomo, here’s the image: https://ibb.co/T1Bj62M

I can’t see the top of the screen but another test could be:
– if you go to Upsell page, does the button “create an upsell” works?
– have you got other issues? maybe with other plugin tabs..

This problem seems like an incompatibility or a miss coded javascript file from, maybe, other plugins..

Topic closed for no reply. Feel free to open a new ticket if needed!