Adblocker prevents your banner from showing

  • Resolved 19ash82

    (@19ash82)


    1 year, 1 month ago

    Hi,

    we are currently looking to use your plugin for our website.

    Unfortunately we noticed that the adblockers keep blocking the banner .

    On mobile, for example, I use free adblocker and your banner does not show.

    How have you solved this problem?

    Without the consent, lots of features need to be disabled on our site.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @19ash82,

    If you have enabled the option to block cookie consent pop-ups in your adblocker application, then banner will be blocked in the adblocker browser. You should keep this option disabled, to make the banner appear.

    Thread Starter 19ash82

    (@19ash82)

    Hi

    I haven’t specifically enabled the option. Maybe it gets blocked by default. I installed your script using Zaraz from Cloudflare. It’s meant to be a server side installation

    I’m wondering what happens in this case withe the necessary, functional and advertising cookies (if my users use an adblocker)

    Do they load?

    If the necessary don’t load, it might break the site, no?

    • This reply was modified 1 year, 1 month ago by 19ash82.
    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @19ash82,

    While our script is blocked by adblocker, cookie blocking won’t be working from our side. So the cookies from necessary and other categories will be set as usual unless if adblocker is blocking them.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @19ash82,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Adblocker prevents your banner from showing’ is closed to new replies.