Ad is not showing in any placement

  • Resolved nanaluna

    (@nanaluna)


    5 years ago

    Hi. I was trying to publish with ad type: rich content (an image) and when I finished with the placement, I saw. Your ad is published in frontend but when I check the website nothing.
    In enable debug mode, I can see the gray box where the ad should be with this:

    Ad debug output

    The ad is not displayed on the page

    current post: (name of post), ID: #

    Ad: Name of ad (17300)
    Placement: Name of placement (name of placement)

    Display Conditions
    general conditions
    Ad wp_the_query
    is_main_query 0 1
    page 0 1
    numpages 0 1
    is_archive 0
    is_search 0
    is_home 1 1
    is_404 0
    is_attachment 0
    is_singular 0
    is_front_page 1 1
    is_feed 0

    Visitor Conditions
    type: mobile
    operator: is_not
    type: mobile
    operator: is

    What is the problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support schmidt25

    (@schmidt25)

    Hi nanaluna,

    Thanks for reaching out.

    I guess that this problem is caused by defined visitor conditions. If you add two device conditions, you need to combine them with the OR-operator instead of the AND-operator.

    I suspect you are using this configuration: Device Desktop AND Device Mobile (including tablets). If this is the case, please, change the operator to this configuration: Device Desktop OR Device Mobile (including tablets).

    Best regards,
    Joachim

    Thread Starter nanaluna

    (@nanaluna)

    Hi Joachim, thanks for answer. Yes, i did it. Put two device conditions, but instead I preferred to tried with Plain Text and Code and it works. Thank you very much, in future ads, I will change the configuration.

Viewing 2 replies - 1 through 2 (of 2 total)
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