ad blockfree version refuse to deactivate after pro version

  • Resolved ai4hub

    (@ai4hub)


    1 year ago

    I just upgraded to ad inserter pro and tried activating while the free version was activated. issue is, that did not work. I tried deactivation of the free version and that did not work, I tried deleting and that did not work. I went to host admin and tried deactivation and that did not work. I tried deleting and that worked but got a message in plugin file saying as inserter file is missing. I then installed pro version and that did not work and so we are back to I can not deactivate free version and I cannot activate pro version. I am stuck with this issue and I just got the pro version cause of ad blockers that the normal ad block blocker did not work for.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Spacetime

    (@spacetime)

    Hello,

    the issue you described is prtetty unusual and indicates some issues with the database or file permissions. I would suggest to delete both plugins (ad-inserter and ad-inserter-pro folders) from the /plugins/ folder. Then try to install the plugin from scratch. The plugin settings of the previous installation shall remain as they are stored in the database.

    Since you are a Pro user I would suggest contacting Pro support at https://adinserter.pro/contact#help – they should be able to diagnose and fix the issue.

    Thread Starter ai4hub

    (@ai4hub)

    Thanks so much man, it was the database that had an issue. Fixed now. I have a question though, I use auto ads and ad inserter so I am wondering if they conflict with each other..

    2) I have an ad block user problem that has been on my head for a while, I have few users that allow ads and so I am stressed so much due to the site revenue taking a plunge. Google is wicked whenyou only have a certain amount of users and so, they either give blank ads or the page rpm takes a dive. Is there a specific setting to block them ad blocker users or limit what they can do.

    Plugin Author Spacetime

    (@spacetime)

    1. No. You can have Auto Ads in addition to ads inserted by Ad Inserter. However, with Auto ads you have practically no control over ad placement:
      https://adinserter.pro/documentation/adsense-ads#auto-ads
    2. You can’t block users. The best approach is to protect some content – insert it via the plugin (if possible). So if the user uses ad blocker then this content might be blocked – unavailable to him. This may force them to whitelist your website.
Viewing 3 replies - 1 through 3 (of 3 total)
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